Terms & Conditions

Last Updated: 23-08-2024

Welcome to the KuDu Gin website (“kudu Distills”).

Please read these Terms & Conditions (“Terms”) carefully before using our Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

 

GENERAL INFORMATION

  1. The Site is owned and operated by Redikudu Destillery Pty Ltd, a company registered in South Africa, with its registered office at [Your Address] (“we,” “us,” or “our”).

 

  1. These Terms apply to all visitors, users, and others who access or use the Site (“Users”).

 

ELIGIBILITY

  1. You must be at least 18 years of age or the legal drinking age in your country of residence to access or use this Site. By using the Site, you represent and warrant that you are of legal drinking age.

 

  1. The sale of alcoholic beverages is prohibited to individuals under the legal drinking age. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe that a User does not meet the legal drinking age requirement.

 

USE OF THE SITE

  1. You agree to use the Site in accordance with these Terms, for lawful purposes only. You are prohibited from using the Site to engage in any fraudulent, abusive, or illegal activity.

 

  1. You must not misuse this Site by introducing viruses, Trojans, worms, logic bombs, or other malicious or technologically harmful material. You must not attempt to gain unauthorized access to the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.

 

PRODUCTS AND ORDERS

  1. All products displayed on the Site are subject to availability. We reserve the right to limit the quantities of any products that we offer and to refuse or cancel any order.

 

  1. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice.

 

  1. By placing an order through our Site, you warrant that you are legally capable of entering into binding contracts and that all information you provide is accurate, current, and complete.

 

  1. Once your order is placed, you will receive an email confirmation. This email does not signify our acceptance of your order, but it does signify that we have received your order. We reserve the right to accept or decline your order at any time after receipt for any reason.

 

PAYMENT AND BILLING

  1. All payments made through the Site must be made by credit or debit card. We accept Visa, MasterCard, and other major cards as indicated on the Site.

 

  1. By providing a payment card, you represent and warrant that you are authorized to use the card and that the information provided is accurate. We are not responsible for any errors that you make in providing payment information.

 

  1. All prices listed on the Site are inclusive of VAT unless otherwise stated.

 

SHIPPING AND DELIVERY

  1. We aim to deliver your order within the estimated time frame provided at checkout. However, delivery times are estimates only, and we do not guarantee delivery within any specific time frame.

 

  1. We are not responsible for any delays in delivery caused by circumstances beyond our control, including but not limited to customs delays, natural disasters, strikes, or courier issues.

 

  1. If you are not available to accept the delivery at the provided address, the courier may leave instructions on how to arrange for redelivery. It is your responsibility to ensure that someone of legal drinking age is available to accept delivery.

 

RETURNS AND REFUNDS

  1. We hope you are delighted with your purchase. However, if you are not satisfied, please contact our customer service team within 14 days of receipt to arrange a return or exchange. The item must be unopened, unused, and in its original packaging.

 

  1. We reserve the right to refuse a refund or exchange if the returned item is not in a resalable condition.

 

  1. Refunds will be processed using the original payment method. Please allow up to 14 days for the refund to appear on your statement.

 

INTELLECTUAL PROPERTY RIGHTS

  1. All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of KuDu Gin or its licensors and is protected by copyright, trademark, and other intellectual property laws.

 

  1. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, or otherwise exploit any content on the Site without our express written permission.

 

LIMITATION OF LIABILITY

  1. To the fullest extent permitted by law, KuDu Gin shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or the products purchased through the Site.

 

  1. We make no warranties or representations about the accuracy or completeness of the content on the Site or the content of any sites linked to the Site.

 

GOVERNING LAW AND JURISDICTION

  1. These Terms shall be governed by and construed in accordance with the laws of South Africa.

 

  1. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

 

CHANGES TO THESE TERMS

  1. We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes.