PRIVACY POLICY

Last Updated: 23-08-2024

Welcome to the KuDu Gin website (Kudu Distills”). Your privacy is important to us. This Privacy Policy describes how Redikudu Destillery Pty Ltd (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit or make a purchase from our Site. By accessing or using our Site, you agree to the terms of this Privacy Policy.

 

Information We Collect. We may collect the following types of information from you:

 

1.1 Personal Information: Personal information is information that can be used to identify you as an individual. When you visit our Site or make a purchase, we may collect the following personal information from you: Name, Email, Address Billing, Shipping Address, Phone Number and Payment Information (such as credit or debit card details) Date of birth (to verify legal drinking age)

 

1.2 Non-Personal Information,: Non-personal information is information that does not identify you as an individual. We may collect non-personal information about your interaction with our Site, including Site Time: Browser type and version Operating system Internet Protocol (IP) address Pages you view on our and date of your visit Referring/exit pages

 

  1. How We Use Your Information, We use the information we collect from you for the following purposes: To process and fulfil your orders: We use your personal information to process payments, arrange shipping, and provide you with order confirmations and updates. To communicate with you: We may use your contact information to send you updates about your order, respond to your inquiries, and provide customer support. To send promotional materials: With your consent, we may use your personal information to send you marketing communications, such as newsletters, promotions, or special offers that we believe may be of interest to you. To improve our Site and services: We may use non-personal information to analyse how visitors use our Site, allowing us to enhance the user experience and optimize our services. To comply with legal requirements: We may use your information to comply with applicable laws, regulations, or legal requests, and to protect our rights and the rights of others.

 

  1. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following circumstances: Service Providers: We may share your personal information with trusted service providers who assist us in operating our Site, processing payments, shipping orders, and providing customer support. These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose. Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or protect the safety of our users and the public. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that business transaction. We will notify you via email or a prominent notice on our Site of any change in ownership or uses of your personal information.

 

  1. Cookies and Tracking Technologies Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyse Site traffic, and personalize content. A cookie is a small text file that is placed on your device when you visit a website. Types of cookies we use: Essential Cookies: These cookies are necessary for the operation of our Site and enable you to use its features, such as accessing secure areas of the Site. Performance and Analytics Cookies: These cookies allow us to understand how visitors interact with our Site by collecting and reporting information anonymously. We use this information to improve the Site’s functionality and performance. Marketing and Advertising Cookies: These cookies are used to deliver relevant advertisements to you and measure the effectiveness of our marketing campaigns. You can control the use of cookies through your browser settings. Please note that if you disable cookies, some features of our Site may not function properly.

 

  1. Data Security We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

 

  1. Your Rights under South African law, you have certain rights regarding your personal information: Access: You have the right to request access to the personal information we hold about you. Correction: You have the right to request correction of any inaccurate or incomplete personal information we hold about you. Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions. Objection: You have the right to object to the processing of your personal information for direct marketing purposes. To exercise any of these rights, please contact us using the contact information provided below.

 

  1. Third-Party Websites Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our Site. Your continued use of the Site after the posting of any changes constitutes your acceptance of those changes.